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Month: May 2020

COVID-19 Office Updates

The health and safety of our patients, our staff, and our community is of the utmost importance to us here at Parkwood Eyecare. It is for this reason that we have increased our already elevated sterilization efforts in the office. Our staff and doctors are here to answer any questions that you have about how Parkwood Eyecare is keeping you safe during these challenging times. Some of the changes you will notice during your visit to our office are:

  1. We are requiring patients to wear masks and asking that all patients bring a mask or we will provide them with one. All doctors and staff will be wearing masks at all times during your visit.
  1. In an effort to establish safe social distancing we have temporarily reduced our number of available appointments in the day. We apologize if this causes any inconvenience. As always, we are here for your urgent and unforeseen eye problems. Please call the office if you have an eye care problem.
  1. In order to eliminate crowding, we ask that anyone accompanying you to your visit remain in their vehicle. Exceptions will be made for minors and any patient requiring additional assistance.
  1. Our optical is open, please call ahead to schedule a personalized fitting.

What Will Optometry Practices Look Like Post-COVID?

COVID-19’s rapid sweep across the country has forced optical practices to make rapid clinical management decisions. Some optometrists temporarily shuttered their businesses due to the pandemic, while others began to offer emergency appointment services and telehealth. 

As mandatory restrictions begin to lift in many locations, optometrists are beginning to open their doors for routine care. But this time around they will implement strict social distancing guidelines and take unprecedented precautions to limit the spread of infection. 

Some of the Changes You Should Expect to See

1) Signage throughout the office spelling out new steps and protocols to ensure maximum safety for staff and patients alike.

 

2) Social distancing will be the new norm. Packed waiting rooms will be a thing of the past. Instead, clinics will be spacing out seating to reduce capacity and scheduling in longer intervals to minimize patient interactions. Some clinics may ask patients to wait in their cars until they receive a text message from the office stating that they can come in.

 

3) Certain practices will require appointments for individuals to see and try on the array of frames and sunglasses at the dispensary. Bookings will be in 15-20 minute increments, accessed by one individual at a time.

 

4) Methods will be introduced to decrease the number of surfaces a patient touches. This will include leaving the clinic’s front door open (or replacing it with a motion-activated door), facilitating cashless payments, and encouraging patients to fill out registration forms online.

 

5) Patients who aren’t feeling well or who have been in contact with someone who is ill will be asked to reschedule their appointment two to three weeks in the future.

 

6) Measuring one’s temperature at the entrance will become commonplace — this goes for both staff and patients. Though not the most reliable screening tool, as those who are asymptomatic can still spread the virus, it will identify some people who aren’t well.  Anyone registering 100.4° or above will be sent home.

 

7) There will be more time between appointments, to allow the staff to thoroughly clean and disinfect before and after each patient’s visit.

 

8) Many eye practitioners will be wearing safety goggles and face masks, particularly during any up-close contact with the patient. Patients may also be asked to wear masks.

 

9) Individuals with suspected ocular infections will be put in a special containment area.

 

10) Practices will frequently wipe down any patient area, including chairs, counters and doorknobs. Every exam room will be completely disinfected between appointments. In the dispensary, frames will be promptly disinfected after patients touch them.

 

11) Patients will be requested to wash or disinfect their hands upon entering the office and when entering different rooms. Parkwood Eyecare Associates in Wisconsin Rapids has strict hygiene and sterilization protocols in place to prevent the spread of COVID-19 and other infections. 

 

If you’re dealing with a vision or eye health issue and need to visit Parkwood Eyecare Associates, or if you would like some more information on how we have adapted our practice due to COVID-19, please don’t hesitate in contacting us. We’ll be happy to assist you however we can.

 

Parkwood Eyecare Associates serves patients from Wisconsin Rapids, Wisconsin.

Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19. 

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

 

Patients should first contact Parkwood Eyecare Associates for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Dr. Michael D. Main can assess the level of care the patient needs—whether it’s telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors’ offices can potentially divert 1.4 million patients away from emergency rooms per year.

 

While we have closed our store for routine appointments, Parkwood Eyecare Associates at Wisconsin Rapids continues to provide emergency care for those who need it. We’d like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

 

 

References:

 

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

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